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Should I use POP3 or IMAP when setting up my email account? 

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When setting up an email account in your email program, you may be asked to choose an Account Type of either POP3 or IMAP.


The POP3 account type creates a local copy of your emails on your computer and deletes the original message from the server. This means your emails will be downloaded and stored directly onto your computer when checking your emails rather than keeping them stored on your StudioCoast hosting.


The IMAP account type accesses your emails directly off the StudioCoast server. This means all emails will stay on the server and not be downloaded to your computer or device. Choose this option if you wish to setup your email account across multiple devices.

So should I choose POP3 or IMAP?

The great thing about IMAP is this means you can setup your email account across multiple devices such as your home computer, your work laptop or your smartphone etc. By choosing IMAP on all these devices, they are all able to read your emails off the server and sync together seamlessly. For example, if you reply to an email on your phone, you will be able to see that on any other device you have setup such as your home computer. If you only use the one computer, you can still select the IMAP account type if you prefer to keep the emails stored on a remote server. Do note this contributes to your account's Email Disk Space, so we recommend checking this regularly to avoid going over quota.

POP3 should only ever be used on a single device. Using POP3 across multiple devices means they will not sync together properly and you may have some emails show on one device and not the other. If you only use a single device, such as a computer, you can select POP3 if you wish to save Email Disk Space on your StudioCoast hosting. If you already use Outlook and POP3, you can choose to keep a selected number of days worth of emails on the server (this is not the same as IMAP however). You can view how to do this at the following Knowledge Base Article:
How to change your Outlook POP3 settings to keep emails on the server


Last Updated:  1/07/2015 5:22 PM


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