100% Australian Windows Web Hosting
  • Service Level Agreement

All of our web hosting plans include a 99.9% Uptime Guarantee.

If your service uptime drops below this margin, you will qualify for the following reimbursements:

Service Level Refund Time Per Month
>= 99.9% 0% 44 mins
< 99.9% 20% More than 44 mins
< 99.5% 50% More than 3 hours 39 mins
< 99% 100% More than 7 hours 18 mins

The discount applies to the equivalent monthly fee if the account is not paid monthly.

Uptime is calculated on a monthly basis.