All our SQL servers are protected by a firewall. To connect to your database either via SQL Management Studio or via a local copy of your web site, a different server address will need to be used.
To find out the remote server address for your database follow the steps below:
1. Login to hostControl using your Web Hosting account username and password.
2. Click the Databases link from the menu (underneath the "General" section.
3. Click the "Select" link next to the Database.
4. Look for the addresss next to "Remote Server:" in the Database Connection Details box.
The server should be in the following format: servername,port