Service Level Agreement (SLA)

All of our web hosting plans include a 99.9% Uptime Guarantee.

If your website's uptime drops below this margin, you will qualify for the following reimbursements:

< 99.9% 20%
< 99.5% 50%
< 99% 100%

The discount applies to the equivalent monthly fee if the account is not paid monthly.

Uptime is calculated on a monthly basis.